1. Information Collection and Use

Sterngold Dental LLC collects two different types of information through our website: anonymous information and personally identifiable information.

Anonymous Information.
First, we collect and store anonymous, aggregate information (such as internet protocol (IP) addresses, browser types, search engines, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks) from all visitors to our website. You may browse our website for dental services, treatments, pricing, and oral health information without submitting your name, email address, or any other personally identifiable information.

The anonymous information we collect is not linked to your personal identity unless you voluntarily provide such information (for example, when booking an appointment). Otherwise, this information is used to analyze trends, administer the website, diagnose issues, and understand visitor behavior in aggregate form.

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze usage patterns. These cookies do not provide access to your device or personal data but help us improve our website and services. Third-party advertising partners may also use cookies to show relevant ads related to dental services; however, this data remains anonymous.

We may partner with third-party services such as Google Analytics to understand how visitors interact with our website. These tools collect anonymous data (such as IP address and browsing behavior) to generate insights and improve user experience.

We may use remarketing and interest-based advertising to provide relevant dental care promotions and service information to users who have previously visited our website.

Personally Identifiable Information.
We collect personally identifiable information when you voluntarily provide it—for example, when booking appointments, filling out contact forms, subscribing to newsletters, or requesting dental consultations.

This information may include:

Name

Email address

Phone number

Address or zip code

Appointment details

In some cases (such as treatment planning or payment processing), we may collect additional details like medical history relevant to dental care or payment information.

We use this information to:

Schedule and manage appointments

Communicate with patients

Provide treatment-related information

Send reminders and updates

Improve our services

All sensitive information is stored securely and used only for the purpose it was provided.

2. Description of SMS Use Cases

Users who opt in to receive SMS messages from Sterngold Dental LLC will receive text communications related to dental services and patient engagement.

Message types may include:

Appointment confirmations and reminders

Treatment follow-ups

Oral health tips

Notifications regarding clinic updates

Responses to patient inquiries

Promotional offers such as discounts on dental procedures or checkups

All messages are sent only to users who have provided explicit consent. Message frequency varies based on patient interaction.

3. Message & Data Rate Disclosure

Message and data rates may apply. Users are responsible for any charges from their mobile carrier related to SMS communications.

4. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed, undelivered, or misdirected messages.

5. Age Restriction

Users must be 18 years of age or older to opt in to receive SMS messages from Sterngold Dental LLC.

6. Links

Our website may contain links to third-party websites or applications. Once you leave our website, we recommend reviewing their privacy policies. Sterngold Dental LLC is not responsible for the privacy practices of third-party websites.

7. Security

Sterngold Dental LLC takes reasonable measures to protect your personal information, including encryption and secure storage practices. However, no system is completely secure, and we cannot guarantee absolute security of your data.

In the event of a data breach, we will notify affected users as required by law.

8. Your Consent and Notification of Changes

By using our website or submitting your information, you consent to the collection and use of information as described in this Privacy Policy.

If we update our Privacy Policy, we will post changes on this page and notify users where required.

9. Opting Out

Users may opt out of SMS communications at any time by replying STOP. After opting out, you will receive a confirmation message and will no longer receive SMS messages.

For assistance, reply HELP or contact our clinic directly.

10. Privacy policy link: https://sterngolddentalllc.devvsol.com/privacy-policy

11. Further Information about Our Privacy Policy and Practices

This Privacy Policy applies to all visitors and patients of our website. We may retain or delete information as required by law or operational needs.

Users may have additional rights under applicable laws, and we comply with all relevant privacy regulations.

Dental Care Website Privacy Policy

Disclosure of Certain Information to Dental Partners

Sterngold Dental LLC may share limited personal information with affiliated dental professionals, laboratories, or healthcare partners when necessary to provide treatment or services.

For example:

Referral to dental specialists

Laboratory processing for dental procedures (e.g., crowns, aligners)

Appointment coordination

If you receive treatment from our clinic, we may also maintain records such as:

Treatment history

Dental records and imaging

Appointment history

All shared information is handled in accordance with applicable healthcare privacy standards and only used for treatment, operational, or patient care purposes.